Legal

Terms of Service

Please read these terms carefully before using our platform.

Effective: March 2026|Last updated: March 2026

1. Agreement to Terms

A legally binding agreement between you and Cari Finance, Inc.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Cari Finance, Inc. ("Cari," "we," "us," or "our") governing your access to and use of the Cari healthcare software platform, including our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Platform.

2. Eligibility

Requirements for using the Platform.

You must be at least 18 years old and have the legal capacity to enter into binding contracts. If you are accessing the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration & Responsibilities

Account creation, security, and healthcare provider obligations.

3.1 Account Creation

To access certain features of the Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Healthcare Provider Obligations

If you are a healthcare provider using the Platform:

  • You must maintain all required licenses and credentials to practice in your jurisdiction
  • You are solely responsible for the accuracy and completeness of patient records
  • You must comply with all applicable healthcare laws and regulations
  • You must obtain necessary patient consents for electronic health record keeping
  • You are responsible for maintaining HIPAA compliance where applicable

4. Permitted Uses

Approved uses of the Platform.

You may use the Platform only for lawful purposes and in accordance with these Terms. The Platform is intended for:

Electronic health record management
Healthcare practice management
Patient scheduling and communication
Billing and insurance claims processing
Telemedicine and virtual consultations
Healthcare analytics and reporting

5. Prohibited Uses

Actions that are not permitted on the Platform.

You may NOT use the Platform to:

  • Violate any applicable laws, regulations, or governmental requirements
  • Infringe upon the intellectual property rights of others
  • Submit false, misleading, or fraudulent information
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to the Platform or its systems
  • Interfere with or disrupt the integrity or performance of the Platform
  • Collect or store personal information about other users without consent
  • Provide medical advice, diagnosis, or treatment (healthcare providers must act within their professional scope)
  • Use the Platform for any illegal or unauthorized purpose

6. Intellectual Property Rights

Ownership of the Platform and user content.

6.1 Ownership

The Platform and all content, features, and functionality are owned by Cari and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without our prior written consent.

6.2 User Content

You retain ownership of content you submit to the Platform ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and distribute such content for purposes of providing the Platform services.

7. Payment Terms

Subscription fees and payment processing.

7.1 Subscription Fees

Some features of the Platform require a paid subscription. You agree to pay all fees associated with your subscription:

  • Fees are billed in advance and are non-refundable
  • Prices are subject to change with 30 days notice
  • Automatic renewal unless cancelled at least 14 days before the end of the billing period
  • All fees are exclusive of applicable taxes

7.2 Payment Processing

Payment processing is handled by third-party processors. We are not responsible for any errors, fees, or issues arising from third-party payment processors.

8. Disclaimers & Limitations of Liability

Warranty disclaimers, medical disclaimer, and liability limitations.

8.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

8.2 Medical Disclaimer

CARI IS A SOFTWARE PLATFORM AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ANY CONTENT PROVIDED THROUGH THE PLATFORM IS FOR INFORMATIONAL PURPOSES ONLY. Healthcare providers using the Platform are solely responsible for all medical decisions and patient care.

8.3 Limitation of Liability

IN NO EVENT SHALL CARI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

Your obligation to defend and hold harmless Cari.

You agree to indemnify, defend, and hold harmless Cari and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content
  • Your conduct in connection with the Platform

10. Termination

How accounts may be terminated or suspended.

We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Platform will immediately cease.

You may cancel your subscription at any time through your account settings. No refunds will be provided for partial billing periods.

11. Governing Law & Disputes

Delaware law and binding arbitration.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

12. Miscellaneous

General legal provisions.

Entire Agreement

These Terms constitute the entire agreement between you and Cari

Waiver

Our failure to enforce any right provision does not constitute a waiver

Severability

If any provision is found unenforceable, remaining provisions continue in effect

Assignment

You may not assign these Terms without our consent

Notices

All notices shall be in writing and delivered to the email on file

13. Contact Us

Questions about these Terms.

If you have questions about these Terms, please contact us:

Cari Finance, Inc.

Email: legal@cari.care

Address: Wilmington, Delaware, USA